Shipping policy
At SITAN SHOP, we believe that your shopping experience should be as effortless and elegant as the products we offer. Here’s everything you need to know about how we handle shipping:
Processing Time
Once you place your order, our dedicated team carefully prepares your items. Please allow 2-3 business days for processing before your package is on its way.
Shipping Destinations
We proudly ship to almost every corner of the globe. Whether you’re in New York, Paris, Tokyo, or beyond, your order will find its way to you.
Delivery Time
Depending on your location, delivery typically takes 7 to 30 days. Rest assured, we partner with trusted carriers to ensure your purchase arrives safely and on time.
Tracking Your Order
As soon as your package ships, we’ll send you a tracking number so you can follow your order’s journey from our door to yours.
Shipping Fees
Shipping costs are calculated at checkout based on your location and order size. Occasionally, we offer special promotions with free or discounted shipping — stay tuned!
International Orders
Please note that international shipments may be subject to import duties, taxes, and customs fees imposed by your country. These charges are the responsibility of the recipient. We recommend checking with your local customs office for details.
Signature Requirement
No need to worry about signing for your package — most deliveries do not require a signature.
Questions or Concerns?
Our customer care team is here to assist you every step of the way. Feel free to reach out at info@sitanshop.com for any shipping inquiries.
We can’t wait to deliver your next favorite piece from SITAN SHOP — where luxury meets convenience.